Entry time: 05.01.2024
Please read our General Terms and Conditions carefully, as by placing your order you accept our Company’s General Terms and Conditions!
If you have any questions about the use of our webshop, the purchase process, the goods we sell or the General Terms and Conditions, you can contact our company at the following contact details:
Our company details:
Company name: Kun-György-Péterfi Andrea E.V.
Headquarters: 2230 Gyömrő, Hungary
Postal address: 2230 Gyömrő, Hungary
Tax number: 40935425-1-33
Registration number: 58062177
Name of the registering authority: Budapest District Court Company Court
Company bank account number: 10918001-00000113-46450033
Representative’s name: Andrea Kun-György-Péterfi
Website address: www.ayoga.shop
E-mail address: [email protected]
Data of the hosting provider: Nethely Kft., 1115 Budapest, Halmi utca 29., (06 1) 445 2040
Scope and acceptance of GTC:
In addition to the relevant legislation, the content of the contract to be concluded is governed by our General Terms and Conditions. Within the framework of this, we summarize the rights and obligations of you and us, the conditions for concluding the contract, the payment and delivery conditions, the deadlines, the rules related to responsibility, as well as the conditions for exercising the right of withdrawal.
By placing your order, you accept our Company’s General Terms and Conditions, which belong to the contract to be concluded.
Prices:
Prices are in euro. Our company is tax-free, so our prices are gross prices, which include VAT. We reserve the right to change prices.
Complaints handling:
The Seller will do everything in order to settle the Customer’s complaints and objections amicably.
Contact details for reporting complaints
Mailing address: 2230 Gyömrő, Gyöngyvirág utca 33.
Email address: [email protected]
The Seller guarantees to process and respond to complaints received within 30 days. If the parties are unable to settle the complaint or objection amicably, the Buyer may use legal remedies, which can be found in point 16 of this document.
4.1. Complaint handling procedure
The goal of our webshop is to fulfill all orders with the appropriate quality. If the User still has a complaint about the contract or its performance, he can send his complaint to us at the above telephone number, e-mail address, or by letter.
The service provider examines the complaint immediately and remedies it as necessary. If the customer does not agree with the handling of the complaint, or the immediate investigation of the complaint is not possible, the Service Provider will immediately record the complaint and its position on it, and hand over a copy of it to the customer.
The Service Provider will respond to the written complaint in writing within 30 days. If he rejected the complaint, he will explain his position in detail. The record of the complaint and a copy of the response will be kept by the Service Provider for five years and presented to the inspection authorities upon their request.
If your complaint is rejected, an official or conciliation body may initiate a procedure, as follows:
The Consumer can file a complaint with the consumer protection authority:
387/2016 on the appointment of the consumer protection authority. (XII. 2.) According to the government decree, in administrative authority matters, the district office or the district office according to the county seat acts in the first instance, and the Pest County Government Office acts in the second instance with national competence. Contact details of district offices: http://jarasinfo.gov.hu
Copyrights
Our website is considered a work of authorship in accordance with Act LXXVI of 1999 on copyright. pursuant to Section 1 (1) of the Act, each part is protected by copyright. Unauthorized use of the images, texts, software and graphic programs on our website, as well as the use of malicious applications that modify our website, is prohibited, according to § 16 (1) of the same law. Please note that materials, images, videos, and texts from our website and database can only be taken over with the written consent of the copyright owner (Andrea Kun-György-Péterfi E.V.), with reference to the source.
Partial invalidity and code of conduct:
In the event that a point of our General Terms and Conditions is legally incomplete/invalid, the provisions of the relevant legislation shall govern that part. The rest of the contract remains valid.
Product features:
Information on the properties of the goods for sale on our website can be found in the description on the page of the given goods.
Correction of data entry errors and responsibility for the veracity of the data:
During the order process, before confirming the order, you have the opportunity to change or correct the data you provided. Yours
You are responsible for the accuracy of the data provided by Based on this data, we issue the invoice and deliver the goods to the address indicated as the delivery address. By placing your order, you acknowledge that our company has the right to pass on damages and costs resulting from the data you entered incorrectly to you. Our company excludes responsibility for performance due to incorrect data entry. Due to the saturation of the entered e-mail address or mailbox, the confirmation will be considered undeliverable, thereby (preventing) the implementation of the contract.
Procedure in the event of an incorrect price:
Despite all care, our company excludes its responsibility for obviously erroneously displayed prices resulting from a failure of the IT system.
It is considered an obviously incorrect price: EUR 0
Price showing a discount incorrectly (e.g.: Original price of goods: EUR 3,000, discount: 20%, discounted price: EUR 500, since in this case the correct price should be EUR 2,400)
If an incorrect price has been indicated, our company will inform you of the case and offer you the possibility of purchasing the goods at the correct price, so according to your decision, you can either order the goods at the correct price or cancel the purchase without any consequences.
Using our webshop:
Our webshop provides the User with the presentation of the goods (goods with pictures, description, price on the website) and the option of online ordering. You can browse our website in a menu system. You will find the goods organized by category. By clicking on the name of a category, the goods in that category will be displayed. From the list page, you can find a detailed description of the product by clicking on the name of the product. For sale items, the sale price is indicated.
If you want to buy a product, you can do so (if you want more pieces, by setting the number of pieces, then) by clicking on the basket button. You can view and check the items in the cart using View Cart. Here you can change the quantities or delete goods. By clicking Empty Cart, the entire contents of the cart will be deleted.
If you have selected which goods you would like to order by clicking on the Order button, entering the page, if you have not yet registered, you can place your order by creating a registration. When registering, you must enter the following data: name, address, billing address, shipping address, e-mail address, phone number, password. We will send you a confirmation by e-mail about the success of the registration.
The security of the login data is the responsibility of the User, he is responsible for updating his data, he is obliged to inform our Company if his data has been misused by a third party. If you have forgotten your password, click on the “Forgot password” option, after which we will send a link to the User’s registered e-mail address, which can be clicked to create a new password.
During the ordering process, the User must select the preferred payment and delivery method. Immediately before approving the order, the User can check the correctness of the data, the goods to be ordered and their quantity on the Order summary page.
10.1. Order finalization:
If everything is in order, you can finalize your order by clicking the “Send order” button, which you will receive a confirmation of on our website and by e-mail. If you notice in the confirmation e-mail that you have entered incorrect data, please notify us immediately within 24 hours.
The information on our website does not constitute an offer to conclude a contract on the part of our company. You are the bidder.
By clicking on the “Send order” button, you acknowledge that your offer is deemed to have been made and that your statement entails a payment obligation.
10.2. Order processing and conclusion of the contract:
You can place your order on our webshop at any time. You will receive an automatic confirmation of your order, which means that your order has been received, but this confirmation does not constitute acceptance of your offer. If you do not receive an automatic confirmation by e-mail within 24 hours of placing your order, please let us know, as there may be a technical problem, which may be why your order did not arrive in our system.
Our company confirms your offer in a second e-mail, at which point the contract is established.
10.3. Payment methods:
10.3.1. Bank Transfer:
Payment can be made by bank transfer. Once your payment has been received, we will hand over your package to the courier service for delivery.
10.3.2. Credit card payment:
Payment can be made securely online, with a bank card when finalizing the order.
10.4. Acceptance methods:
Package point and Home delivery:
- Packeta Hungary Kft., Headquarters: 1044 Budapest, Ezred utca 1-3. B2/11. intact.
Completion date:
The general deadline for the fulfillment of the order is due no later than 30 days after the confirmation of the order. In the event that our company does not fulfill the order within the stipulated time, you are entitled
to give our Company an additional deadline. If our company does not perform within the additional deadline, you are entitled to withdraw from the contract.
Reservation of rights and stipulation:
If you previously ordered goods from us, but did not receive them upon delivery (except in the case in which you exercised your right of withdrawal), or the package was returned to us with the mark “Not searched for”, our company undertakes to fulfill the order in the event that the purchase price and delivery costs is paid in advance.
Our company can withhold the delivery of the package until we are convinced that the purchase price of the goods has been successfully paid in the case of online payment. If the price of the goods has not been paid in full, our Company will draw the Consumer’s attention to supplementing the purchase price.
Consumer information 45/2014. (II. 26.) Based on government decree:
13.1. Information on the Consumer’s right of withdrawal:
As a consumer, the Civil Code 8:1. On the basis of point 3 of paragraph 1 of § 1, only natural persons acting outside the scope of their profession, independent occupation, or business activity are considered, according to this, legal persons cannot exercise the right of withdrawal without justification!
45/2014 of the Consumer. (II. 26.) On the basis of § 20 of the Government Decree, you have the right to withdraw without reason. In the case of a contract for the sale of goods, the Consumer may exercise his right of withdrawal within a period of 14 days from the date of receipt of the goods. If the Consumer has made an offer to conclude the contract, he has the right to withdraw the offer before the conclusion of the contract, which terminates the binding nature of the offer to conclude the contract.
13.2. Declaration of withdrawal, Consumer’s right of withdrawal and termination:
45/2014. (II. 26.) The Consumer can exercise his right guaranteed in § 20 of the Government Decree by means of his declaration to this effect.
13.3. Validity of consumer withdrawal statement:
We consider the right of withdrawal to be valid within the deadline if the Consumer sends us his statement within the deadline (14 days). The Consumer bears the burden of proving that he has exercised his right of withdrawal in accordance with this provision. After receiving the Consumer’s cancellation statement, our company electronically confirms the fact of the Consumer’s exercise of the right of cancellation and acknowledgment of the fact.
- Our company’s obligation in the event of cancellation by the Consumer:
14.1. Our company’s obligation to refund:
If the Consumer is the 45/2014. (II. 26.) withdraws from the contract based on § 22 of Government Decree, our Company will refund the entire amount paid by the Consumer, including the costs related to performance, such as the delivery fee, within 14 days of learning about the withdrawal. Please note that this provision does not apply to additional costs caused by choosing a shipping method other than the usual, less expensive shipping method.
14.2. The method of our company’s refund obligation:
45/2014. (II. 26.) In case of withdrawal/termination based on § 22 of the Government Decree, our Company will refund the amount due to the Consumer according to the payment method used by the Consumer. If approved by the Consumer, our Company may use another payment method for the refund, however, the Consumer may not be charged the resulting additional fee. Our Company is not responsible for delays due to a wrongly provided bank account number or postal address by the Consumer.
14.3. Additional costs:
If the Consumer chooses a delivery method other than the usual, less expensive delivery method, our Company is not obliged to reimburse the resulting additional costs. In such cases, our obligation to refund is up to the indicated general delivery charges.
14.4. Right of retention:
Our company may withhold the amount due to the Consumer until the Consumer has returned the goods or has clearly proven that he has returned them. We do not accept packages sent by cash on delivery or by post.
- In the event of withdrawal/termination of the consumer’s obligations:
15.1. Return of goods:
If the Consumer is the 45/2014. (II. 26.) Pursuant to § 22 of the Government Decree, he withdraws from the contract, he must return the goods immediately, no later than 14 days from the notification of withdrawal, or hand them over to a person authorized by our company to receive the goods. The return is deemed completed within the deadline if the Consumer sends the goods before the deadline.
15.2. Bearing costs related to the return of goods:
The cost of returning the goods is borne by the Consumer. The goods must be returned to our company’s address. If the Consumer terminates the contract after the start of performance, he is obliged to pay our Company a fee commensurate with the service performed up to the date of notification of the termination to the company. We do not accept packages sent by cash on delivery or by post.
15.3. Consumer responsibility for depreciation:
The Consumer is responsible for the depreciation resulting from use that exceeds the use necessary to determine the nature, properties, and operation of the goods.
- Product warranty:
16.1. In what cases can you use your product warranty right?
In the event of a defect in a movable object/goods, you may choose to assert your accessory warranty or product warranty claim.
16.2. What rights do you have based on your product warranty claim?
As a product warranty claim, you can only request the repair or replacement of defective goods.
16.3. In which case is the product considered defective?
The goods are defective if they do not meet the quality requirements in force at the time they are placed on the market or if they do not have the properties specified in the description provided by the manufacturer.
16.4. What is the deadline for asserting your product warranty claim?
You can assert your product warranty claim within 2 years of the product being placed on the market by the manufacturer. After this deadline, you will lose this right.
16.5. Against whom and under what other conditions can you enforce your product warranty claim?
You can only exercise your product warranty claim against the manufacturer/distributor of the movable item. You must prove the defect of the goods in the event of a product warranty claim.
16.6. In which case is the manufacturer/distributor exempt from product warranty obligations?
The manufacturer/distributor is only released from its product warranty obligation if it can prove that: According to the state of science and technology, the defect was not detectable at the time of marketing. The defect in the goods results from the application of legislation or mandatory official regulations. He did not manufacture or market the goods as part of his business activities. It is sufficient for the manufacturer/distributor to prove 1 reason for exemption.
- Warranty:
151/2003. (IX. 22.) Government decree
- The range of products that can be purchased on the webshop:
Yoga equipment: Yoga mat, yoga strap, candle